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ITIL Lifecycle Publication Suite 2011 Editions

Online Shop | AXELOS Global Best Practice | ITIL® - IT Service Management | ITIL Suites |  ITIL Lifecycle Publication Suite 2011 Editions


Formats Available
Book:
Hardcopy version of the publication
PDF Single User:
A non-networkable basic PDF that is fully searchable. Requires Adobe Digital Editions.
Online Annual Subscription:
The online subscription gives you access to the latest authoritative text including access to all amendments and impressions issued throughout the year. Its basic functionality includes: dynamic content, easy navigation, bookmarking, history, cross linking between chapters and a pop-up glossary of terms


ITIL Lifecycle Publication Suite - Book Suite 2011 Editions

Free UK delivery on ITIL Lifecycle Publication Suite - Book Suite 2011 Editions

In Paperback Format
ITIL Lifecycle Publication Suite - Book Suite 2011 Editions

£269.10
 RRP: £299.00
You save £29.90 (10.0%)
ISBN
9780113313235
Author
AXELOS
Published by
TSO (The Stationery Office)
Publication Date
29 Jul 2011
Format
Paperback
Extent
1,959 pages in 5 volumes
Dimensions
215 x 280 mm

ITIL is the most widely recognized framework for IT service management in the world, used by thousands of organizations - small and large - from both public and private sectors. This suite of five core ITIL publications provides best-practice guidance across the entire IT service management lifecycle, and includes ITIL Service Strategy, ITIL Service Design, ITIL Service Transition, ITIL Service Operation and ITIL Continual Service Improvement. These publications offer a practical step-by-step approach to the management of IT services. Buy them as a full publication set for a significant cost saving against purchasing the titles individually.

Titles Included:
  • Service Strategy - sits at the heart of the IT service lifecycle, providing guidance for a service strategy that delivers results and achieves business goals.
  • Service Design - presents the knowledge and skills needed to turn a service strategy into a plan and design robust IT services that will stand the test of time.
  • Service Transition - helps introduce new and changed services, ensuring that their value is maintained and minimizing disruption to operations, customers, users and the business.
  • Service Operation - covers critical aspects for delivering agreed IT service levels day-to-day for both business users and customers.
  • Continual Service Improvement - identifies a cycle of service management improvements at every stage, ensuring IT services keep pace with changing business needs.

Anyone considering ITIL professional accreditation should note that these publications are the only source from which the ITIL exam questions are taken. 


Related Publications:

ITIL Service Design (SD) - Book 2011 Edition
ITIL Service Operation (SO) - Book 2011 Edition
ITIL Service Strategy (SS) - Book 2011 Edition
ITIL Service Transition (ST) - Book 2011 Edition
ITIL Continual Service Improvement - Book 2011 Edition
Introduction to the ITIL Service Lifecycle (Third Edition, 2011)


ITIL Lifecycle Publication Suite - PDF Download Suite 2011 Editions


In e-book Format
ITIL Lifecycle Publication Suite - PDF Download Suite 2011 Editions

£269.10
 RRP: £299.00
You save £29.90 (10.0%)
ISBN
9780113313242
Author
AXELOS
Published by
TSO (The Stationery Office)
Publication Date
23 August 2011
Format
e-book
Extent
70.63 Mb

ITIL is the most widely recognized framework for IT service management in the world, used by thousands of organizations - small and large - from both public and private sectors. This suite of five core ITIL publications provides best-practice guidance across the entire IT service management lifecycle, and includes ITIL Service Strategy, ITIL Service Design, ITIL Service Transition, ITIL Service Operation and ITIL Continual Service Improvement. These publications offer a practical step-by-step approach to the management of IT services. Buy them as a full publication set for a significant cost saving against purchasing the titles individually.

Titles Included:
  • Service Strategy - sits at the heart of the IT service lifecycle, providing guidance for a service strategy that delivers results and achieves business goals.
  • Service Design - presents the knowledge and skills needed to turn a service strategy into a plan and design robust IT services that will stand the test of time.
  • Service Transition - helps introduce new and changed services, ensuring that their value is maintained and minimizing disruption to operations, customers, users and the business.
  • Service Operation - covers critical aspects for delivering agreed IT service levels day-to-day for both business users and customers.
  • Continual Service Improvement - identifies a cycle of service management improvements at every stage, ensuring IT services keep pace with changing business needs.

Anyone considering ITIL professional accreditation should note that these publications are the only source from which the ITIL exam questions are taken. 
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Related Publications:

ITIL Service Design (SD) - PDF Download 2011 Edition
ITIL Service Operation (SO) - PDF Download 2011 Edition
ITIL Service Strategy (SS) - PDF Download 2011 Edition
ITIL Service Transition (ST) - PDF Download 2011 Edition
Introduction to the ITIL Service Lifecycle (Third Edition, 2011) - PDF Download
 


ITIL Lifecycle Publication Suite - Online Subscription Suite


In Online Format
ITIL Lifecycle Publication Suite - Online Subscription Suite
7003158

£265.00
Author
AXELOS
Published by
TSO (The Stationery Office)
Format
Online
Extent
Annual Subscription

ITIL is the most widely recognized framework for IT service management in the world, used by thousands of organizations - small and large - from both public and private sectors. This suite of five core ITIL publications provides best-practice guidance across the entire IT service management lifecycle, and includes ITIL Service Strategy, ITIL Service Design, ITIL Service Transition, ITIL Service Operation and ITIL Continual Service Improvement. These publications offer a practical step-by-step approach to the management of IT services. Buy them as a full publication set for a significant cost saving against purchasing the titles individually.

Titles Included:
  • Service Strategy - sits at the heart of the IT service lifecycle, providing guidance for a service strategy that delivers results and achieves business goals.
  • Service Design - presents the knowledge and skills needed to turn a service strategy into a plan and design robust IT services that will stand the test of time.
  • Service Transition - helps introduce new and changed services, ensuring that their value is maintained and minimizing disruption to operations, customers, users and the business.
  • Service Operation - covers critical aspects for delivering agreed IT service levels day-to-day for both business users and customers.
  • Continual Service Improvement - identifies a cycle of service management improvements at every stage, ensuring IT services keep pace with changing business needs.

Anyone considering ITIL professional accreditation should note that these publications are the only source from which the ITIL exam questions are taken. 


Related Publications:

ITIL Service Design (SD) - Online Subscription
ITIL Service Operation (SO) - Online Subscription
ITIL Service Strategy (SS) - Online Subscription
ITIL Service Transition (ST) - Online Subscription
ITIL Continual Service Improvement - Online Subscription
Introduction to the ITIL Service Lifecycle - Online Subscription



Online Shop | AXELOS Global Best Practice | ITIL® - IT Service Management | ITIL Suites |  ITIL Lifecycle Publication Suite 2011 Editions

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