Terms & Conditions
About Us
We have been supplying UK official information for more than 30 years. During this time there have been so many changes, we can remember back in the day, sorting 40 sets of House of Commons Papers, Bills, Lords Papers and Commands into numerical order for our library customers.
In 1996 UK official publications started going online, we continued to supply print, whereby we would download the pdfs and bind them up inhouse, we still do this today.
In 2006, libraries were starting to realise perhaps they could go e-only, so we decided to launch Public Information Online (PIO), it is a web-based archive of searchable Parliamentary and Official documents and is the only resource which will allow you to view so many Parliamentary publications in one place in portable document format (PDF). It contains publications from the Westminster Parliament, Scottish Parliament, Northern Ireland Assembly, Welsh Parliament (Senedd), Scottish Government and also non-Parliamentary material. Customers are now able to access a fully indexed, fully searchable database of UK parliamentary papers.
On this site we only sell our bestsellers in print, please browse our selection but remember we are able to source and supply any book in print worldwide, additionally we link to our PIO shop for all our official publications.
In 1996 UK official publications started going online, we continued to supply print, whereby we would download the pdfs and bind them up inhouse, we still do this today.
In 2006, libraries were starting to realise perhaps they could go e-only, so we decided to launch Public Information Online (PIO), it is a web-based archive of searchable Parliamentary and Official documents and is the only resource which will allow you to view so many Parliamentary publications in one place in portable document format (PDF). It contains publications from the Westminster Parliament, Scottish Parliament, Northern Ireland Assembly, Welsh Parliament (Senedd), Scottish Government and also non-Parliamentary material. Customers are now able to access a fully indexed, fully searchable database of UK parliamentary papers.
On this site we only sell our bestsellers in print, please browse our selection but remember we are able to source and supply any book in print worldwide, additionally we link to our PIO shop for all our official publications.
Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. Dandy Booksellers is based in the UK but if you are shopping from abroad, place your order and your credit card company will convert the transaction to your own currency. Some credit card companies may make a charge for currency conversion and we recommend you check with your card issuer before making a transaction.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
We accept credit card payment. Dandy Booksellers is based in the UK but if you are shopping from abroad, place your order and your credit card company will convert the transaction to your own currency. Some credit card companies may make a charge for currency conversion and we recommend you check with your card issuer before making a transaction.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
Shipping and handling will be charged depending on a combination of the weight and value of your consignment.
This will be shown at point of order during the checkout process. For more details please see our Delivery Rates page.
This will be shown at point of order during the checkout process. For more details please see our Delivery Rates page.
Delivery Schedule
We deliver your order right away. You will normally receive your order in 3-5 business days within the UK . International orders are generally received in under 14 days. For more details please see our Delivery Rates page.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.
Sale prices are exclusive of import and customs duties and taxes (Incoterm DDU). For orders shipped outside of the United Kingdom it is the buyer's responsibility to pay any import and customs duties and taxes that may fall due.
Sale prices are exclusive of import and customs duties and taxes (Incoterm DDU). For orders shipped outside of the United Kingdom it is the buyer's responsibility to pay any import and customs duties and taxes that may fall due.
Credit Card Security
We use ClearAccept and PayPal to take credit and debit card payments. They accredited by Qualified Security Assessors to the highest possible standard available under the PCI DSS scheme.
Credit card data is only entered on the payment providers' websites. We do not see this information at any stage. We simply receive a confirmation from the payment service provider that the transaction has succeeded.
For your added security we also use The 3-D Secure protocol which was developed by Visa to improve the security of Internet payments. 3-D Secure provides an additional level of security by placing you in direct contact with your card issuer who may prompt for additional information to verify your identity, Neither Dandy, nor the payment service provider, can see any information passed in this process.
Credit card data is only entered on the payment providers' websites. We do not see this information at any stage. We simply receive a confirmation from the payment service provider that the transaction has succeeded.
For your added security we also use The 3-D Secure protocol which was developed by Visa to improve the security of Internet payments. 3-D Secure provides an additional level of security by placing you in direct contact with your card issuer who may prompt for additional information to verify your identity, Neither Dandy, nor the payment service provider, can see any information passed in this process.
Guarantee
We guarantee your satisfaction. If any product should be supplied incorrectly or in a damaged condition we will replace the item straight away. We may request the original item to be returned to us.
Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 020 7624 2993 (international prefix +44) or write to us at 15 Hoopers Yard Kimberley Road London NW6 7EJ United Kingdom
Privacy Policy
Dandy Booksellers Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Full details of our privacy policy can be found on our dedicated Privacy Policy page
Cookies
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Full details about the cookies that we use and our compliance with the EU Cookie Directive can be found on our dedicated Cookies page.
Full details of our privacy policy can be found on our dedicated Privacy Policy page
Cookies
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Full details about the cookies that we use and our compliance with the EU Cookie Directive can be found on our dedicated Cookies page.
Returns Policy
Your rights to return goods are protected under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.. !!<British Standards:
Many British Standards offered for sale on our website are printed specially for each order and as such we are not able to accept returns of these items.
If you are in any doubt about the content of a particular document please call +44(0) 207 624 2993 and we will do our best to advise you.
Returns Period
Please note that returns will be accepted for credit 14 days from date of invoice.
Documentation
All returns must be accompanied by invoice numbers and dates. Books received without such documentation will not be accepted.
Condition of Books
Books should be returned in mint, re-saleable condition with price stickers, prices etc. removed. Stickered books will not be credited.
Carriage Costs
Returns will be made at the customers expense except in the case of books sent in error.
Software & Electronic Media
Software & Electronic Media (Including USB sticks) and Digital Downloads, PDFs and eBooks cannot be accepted for return unless defective.
All returns should be sent to:
Dandy Booksellers Limited
15 Hoopers Yard
Kimberley Road
London, NW6 7EJ
Many British Standards offered for sale on our website are printed specially for each order and as such we are not able to accept returns of these items.
If you are in any doubt about the content of a particular document please call +44(0) 207 624 2993 and we will do our best to advise you.
Returns Period
Please note that returns will be accepted for credit 14 days from date of invoice.
Documentation
All returns must be accompanied by invoice numbers and dates. Books received without such documentation will not be accepted.
Condition of Books
Books should be returned in mint, re-saleable condition with price stickers, prices etc. removed. Stickered books will not be credited.
Carriage Costs
Returns will be made at the customers expense except in the case of books sent in error.
Software & Electronic Media
Software & Electronic Media (Including USB sticks) and Digital Downloads, PDFs and eBooks cannot be accepted for return unless defective.
All returns should be sent to:
Dandy Booksellers Limited
15 Hoopers Yard
Kimberley Road
London, NW6 7EJ