CORONAVIRUS UPDATE

As all of our customers will be aware, the ongoing Coronavirus pandemic is likely to cause disruption to many services. Although everyone at Dandy is currently fit and well, restrictions that have been imposed, both voluntary and compulsory, have already begun to affect our supply chains. This is particularly true for our many overseas customers, where border and transport restrictions can be imposed at little notice. We will always try to keep you informed of any problems that may affect your order, but we ask for your understanding at this difficult time. If you have any questions, then please email us at enquiries@dandybooksellers.com, and we will get back to you as soon as we can.
Electronic products such as e-books and online subscriptions should be largely unaffected, but please allow us a little longer time than usual to respond.

Delivery Information

All UK orders are sent by either First Class Recorded Post or by Parcelforce Courier and both methods require a signature on delivery. We aim to deliver your order right away and you will normally receive your order in 3 - 5 business days.

International orders are generally received in under 14 business days.

Free UK Shipping

Dandy Booksellers is pleased to announce that free shipping is now available to all UK Mainland cutomers. Delivery will be by First Class Recorded Post or by Parcelforce Courier depending upon the weight and the bulk of the order.

Unfortunately exclusions apply to outlying regions of the United Kingdom. Although we are unable to offer free delivery to customers in these areas, you can still benefit from our new, lower, delivery charges.

For example, for parcels up to 15.5kg:

Region	Old charges	New charges	Saving you
Highlands and Islands of Scotland	£12.80	£6.40	£6.40
Northern Ireland Isle of Man Isles of Scilly	£21.50	£15.10	£6.40

You will be able to see an estimate of your particular shipping costs when you enter your delivery area in the Shopping Cart Confirmation Page. An exact figure will be shown when you visit the Checkout.

International Orders

We can ship worldwide. For orders being shipped outside of the UK we use Royal Mail Airmail for items below 2 kg and Parcelforce Worldwide, or DHL for heavier consignments. Please note most orders will require a signature on receipt.

Although every effort is made to get your order to you in the quickest possible time it must be noted that delays can occur in customs, and these delays are beyond our control.

Important:
Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

Urgent Deliveries

For urgent orders in the UK it may be possible to arrange timed next day deliveries for a supplementary charge and in certain circumstances we may also be able to offer a sameday delivery service by dedicated couriers.

Delivery is subject to product availability and service restrictions from the courier companies sub-contracted by Dandy Booksellers Ltd.

To find out if this is available for your particular order or to obtain a quotation please call us on +44 (0)20 7624 2993.