Product Description
The ITIL®4 Foundation Revision Guide provides a short and easy to digest revision aid which is aligned with the ITIL 4 Foundation exam.
Key examination topics are outlined concisely covering concepts, guiding principles, the four dimensions of service management, the ITIL service value system, the service value chain and ITIL practices.
Sample questions and hints and tips to pass your exam are also included to help with examination preparation.
Written and endorsed by itSMF, this helpful study guide is essential reading for those who want to pass the ITIL 4 Foundation examination.
Product Data
- ISBN:
- 9780113318452
- Author:
- itSMF UK
- Publisher:
- TSO (The Stationery Office)
- Pub Date:
- 18 Aug 2023
- Format:
- Paperback
- Extent:
- 110 pages
- Dimensions:
- 170x240mm
- Approx Wt:
- 0.25 kg
- HS Code:
- 490199
020 7624 2993
