Evaluation of AI trials in the asylum decision making process

Product Description

This research note summarises the evaluation of the Asylum Case Summarisation (ACS) tool and Asylum Policy Search (APS) tool pilots.

Asylum decision-makers spend a substantial amount of time analysing asylum interview transcripts and finding country policy information. As part of a wider asylum system programme of change, Home Office is trialling two tools to help speed up these processes. The Asylum Case Summarisation (ACS) tool uses artificial intelligence (AI) to summarise asylum interview transcripts. The Asylum Policy Search (APS) tool is an AI search assistant that finds and summarises country policy information. The tools were designed as an aid for decision-makers to improve efficiency but do not, and cannot, replace any part of the decision-making process. Small-scale pilots were conducted between May and December 2024 to explore the feasibility, accuracy and impact of the tools.