About Us Dandy Booksellers Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page. Our Contact details: Dandy Booksellers Ltd Units 3 - 4 31-33 Priory Park Road London NW6 7UP United Kingdom (Mainland Only) Phone: +44 (0)20 7624 2993 Fax: +44 (0)20 7624 5049 Email: enquiries [at] dandybooksellers [dot] com 606057265

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency. We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling Shipping and handling will be charged depending on a combination of the weight and value of your consignment. This will be shown at point of order during the checkout process. For more details please see our Delivery Rates page.

Delivery Schedule We deliver your order right away. You will normally receive your order in 3-5 business days within the UK . International orders are generally received in under 14 days. For more details please see our Delivery Rates page

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 15.00% VAT is added. All other orders are VAT free.

Credit Card Security We use SecureHosting to take credit and debit card payments. They accredited by Qualified Security Assessors to the highest possible standard available under the PCI DSS scheme and you can view their PCI certificate here. http://www.securehosting.com/pci_certificate.pdf When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. For your added security we also use The 3-D Secure™ protocol which was developed by Visa to improve the security of Internet payments. During the checkout process you will be prompted for addition security information from your card issuer to verify your identity.

Guarantee We guarantee your satisfaction. If any product should be supplied incorrectly or in a damaged condition we will replace the item straight away. We may request the original item to be returned to us.

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44 (0)20 7624 2993 (International +44 +44 (0)20 7624 2993) or fax us on +44 (0)20 7624 5049 or write to us at Units 3 - 4 31-33 Priory Park Road London NW6 7UP United Kingdom (Mainland Only)

Privacy Policy Dandy Booksellers Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes

Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm British Standards: Many British Standards offered for sale on our website are printed specially for each order and as such we are not able to accept returns of these items. If you are in any doubt about the content of a particular document please call +44(0) 207 624 2993 and we will do our best to advise you.

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