Dandy Booksellers Ltd Information

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British Standards

We are an Official Distributer for the British Standards Institution (BSI).You can can buy all British Standards through us in our online shop or by calling us on +44 (0)20 7624 2993

We are also happy to supply publications not listed on our website. Please email us your order to purchase titles from the following publishers:

Information

About Us
Dandy Booksellers Ltd is completely committed to providing you with an excellent service.

However, if for any reason you encounter problems please email or telephone us. All comments will be treated in the strictest confidence and will be dealt with immediately.

Our Contact details:

Dandy Booksellers Ltd
Units 3 & 4
31-33 Priory Park Road
London
NW6 7UP
UK Mainland

Phone: +44 (0)20 7624 2993
Fax: +44 (0)20 7624 5049
Email: enquiries@dandybooksellers.com
606057265

Making A Purchase
Purchasing Online:
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

Cards Accepted:
We accept Visa, Mastercard, Visa Delta, Visa Electron, Solo, Maestro Domestic / International and Commercial cards. (We can also accept American Express BUT customers MUST select to pay by Paypal to use this option)
We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped.

Pricing:
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason.

In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
We list prices as accurately as we can however we will not accept responsibility if an item advertised for sale on our website is incorrectly priced due to a typographical or systems error. We reserve the right to refuse or cancel such orders whether or not your credit card has been charged. If your card has already been charged we will issue a refund to your card, or obtain your permission before charging the correct amount.

Overheads and bank charges are much lower for website transactions and as such prices advertised on our website are subject to change without notice, and may differ from the prices you may be offered over the phone when ordering.

Ordering Offline:
You may order by telephone +44(0)207 624 2993, or by fax +44(0)207 624 5049 or by email to: orders@dandybooksellers.com, however for your own protection we advise that you request a quotation in writing from us as prices offered for offline transactions may dfiffer from those advertised online.
(Please see above -'Pricing')
British Standards:
Many British Standards offered for sale on our website are printed specially for each order and as such we are not able to accept returns of these items.

If you are in any doubt about the content of a particular document please call +44(0) 207 624 2993 and we will do our best to advise you.

Alternatively you can call British Standards Institution directly on +44 (0)20 8996 9001

Shipping And Handling
Shipping and handling will be charged depending on the weight of your consignment and will be shown at point of order.

Delivery Schedule
We deliver your order right away. We will normally send your order to you in 3 - 5 business days. International orders are generally received in under 14 - 21 days.

Back Orders
If your item is not in stock, we will back order for you.

Tax Charges
Please note that most items are exempt from VAT (e.g. printed publications).
However, certain taxable orders (e.g. items including multimedia) will be charged at 17.5% VAT.

Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee

Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44 (0)20 7624 2993 (International +44 +44 (0)20 7624 2993) or fax us on +44 (0)20 7624 5049 or write to us at Units 3 & 4 31-33 Priory Park Road London NW6 7UP UK Mainland

Privacy Policy
Dandy Booksellers Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

British Standards:
Many British Standards offered for sale on our website are printed specially for each order and as such we are not able to accept returns of these items.

If you are in any doubt about the content of a particular document please call +44(0) 207 624 2993 and we will do our best to advise you.

Alternatively you can call British Standards Institution directly on +44 (0)20 8996 9001

EPOS Software Information

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Feature Publication

Europe in figures -Eurostat yearbook 2008
with CD-ROM

Special Price -Only £18.89

DCLG Fire Guides

Series of 12 fire guides: How to comply with fire safety laws.

Essential guides for all businesses

All in-print publications available.

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