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Passing Your ITIL Foundation Exam

Online Shop | OGC and Best Management Practice (BMP) | ITIL | Passing Your ITIL Foundation Exam

Passing Your ITIL Foundation Exam Formats Available

Formats Available

Book: Hardcopy version of the publication

PDF Single User: A non-networkable basic PDF that is fully searchable. Requires Adobe Digital Editions.

Passing Your ITIL Foundation Exam - 2011 Edition Book

£19.80 RRP: £22.00 You save £2.20 (10.0%)

ISBN: 9780113313556
Published: 29 February 2012
Binding: Paperback

Passing Your ITIL Foundation Exam - 2011 Edition Book updated to the 2011 syllabus.

Endorsed by the Official ITIL Accreditor and updated in line with the 2011 syllabus, the bestselling study aid 'Passing your ITIL Foundation Exam - 2011 Edition' is the ideal companion for students preparing for their ITIL Foundation Exam.

Passing Your ITIL Foundation Exam presents the Foundation content in an easy-to-follow structure, which is ideal for learning, and developing an understanding of the basic concepts, principles and terminology associated with IT service management.

The publication provides an overview of the ITIL Foundation learning requirements. It contains chapters on service management, each of the five lifecycle stages, and service management technology - plus information on the qualification scheme and the exam itself.

Key features:

Topics are presented in a logical easy-to-absorb structure.
A fictional case study helps to bring service management to life.
Mind maps summarise content at the end of chapters and are excellent revision aids
73 completely unique questions, which you will not find anywhere else!
Answers to all questions are thoroughly explained to aid understanding

Passing Your ITIL Foundation Exam - 2011 Edition PDF Download

ISBN: 9780113313563

Price:£19.80 (Excluding VAT) RRP: £22.00 You save £2.20 (10.0%)

Online Shop | OGC and Best Management Practice (BMP) | ITIL | Passing Your ITIL Foundation Exam

Main Pages

ADR 2011