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Information Lifecycle Support: Wisdom, Knowledge, Information and Data Management (WKIDM)

Online Shop | AXELOS Global Best Practice | ITIL® - IT Service Management | ITIL v3 Guides |  Information Lifecycle Support: Wisdom, Knowledge, Information and Data Management (WKIDM)

Information Lifecycle Support: Wisdom, Knowledge, Information and Data Management (WKIDM)

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Information Lifecycle Support: Wisdom, Knowledge, Information and Data Management (WKIDM)

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ISBN
9780113312627
Author
John Higgins and Brian Johnson
Published by
TSO (The Stationery Office)
Publication Date
29 October 2010
Format
Paperback
Dimensions
216 x 216 mm

Most organizations hold vast quantities of data that can be turned into useful information. Much of this data is unstructured and in order to benefit fully from the information available to it, an organization must manage its data resource. Wisdom, knowledge, information and data management (WKIDM) is responsible for this.

The purpose of this guide is to aid a consistent understanding of WKIDM, help organizations to use it coherently and in support of business objectives and provide a tangible view of how each component works.

This guide is designed to help those dealing with issues such as piecemeal document management, out-of-date records and sources of information.

Key Features
  • Corporate strategy
  • Knowledge management relationships
  • WKIDM roles
  • WKIDM and IS development
  • Green IT and sustainability
 


Related Publications:

ITIL V3 Planning to Implement Service Management
  


Online Shop | AXELOS Global Best Practice | ITIL® - IT Service Management | ITIL v3 Guides |  Information Lifecycle Support: Wisdom, Knowledge, Information and Data Management (WKIDM)

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