With more than a million organizations certified to ISO 9001, it is the most widely recognized standard in the world. It sets out requirements for quality management systems, and is suitable for all types of organizations.
ISO 9001 has been revised to reflect the many changes in the way we now do business new technology, greater access to information, higher customer expectations, globalization and increasing importance of service industries.
ISO 9001:2015 has lost none of the rigour of the earlier versions, but cuts bureaucracy by being less prescriptive and focusing more on the context of each organization. It guides organizations to build a management system suited to individual needs without imposing irrelevant paperwork or requirements which add no value.ISO 9001:2015:
- Enables you to better align and integrate multiple management standards
- Takes a risk-based approach, becoming a tool for preventive action
- Moves away from prescriptive paperwork
Whatever your organization’s size, sector or location, ISO 9001 will help you to improve customer satisfaction and build a sustainable future.
This replaces the previous BS EN ISO 9001:2008 (ISBN: 9780580687389)