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British Standards

We are an Official Distributer for the British Standards Institution (BSI).You can can buy all British Standards through us in our online shop or by calling us on +44 (0)20 7624 2993

We are also happy to supply publications not listed on our website. Please email us your order to purchase titles from the following publishers:

Other Healthcare Commission titles
Online Shop  >  Healthcare Commission  >  Other Healthcare Commission titles

Spotlight on Complaints - April 2008 Spotlight on Complaints - April 2008
A Report on second-stage complaints about the NHS in England

Publisher: Healthcare Commission
ISBN: 9781845621803
Published: April 2008
Language: English

This is the second report that sets out the Healthcare Commission’s work reviewing complaints made by patients or their representatives about NHS services. It covers the 7,500 requests for independent review that were received, and the 10,000 reviews that were completed, between August 2006 and July 2007.  





Developing the annual health check in 2008/2009: Have your say Developing the annual health check in 2008/2009: Have your say

Publisher: Healthcare Commission
ISBN: 9781845621773
Published: December 2007
Language: English

The annual health check is designed to assess whether NHS organisations are meeting the standards of care that patients and the public expect, such as providing safe and high-quality clinical care. It also aims to encourage improvement by highlighting excellence and tracking progress over time.
 





Healthcare Commission Annual Report 2006/2007 Healthcare Commission Annual Report 2006/2007

Publisher: Healthcare Commission
ISBN 9780102947601
Published 30th July 2007
Language: English
 





A life like no other - Full Report A life like no other - Full Report
A national audit of specialist inpatient healthcare services for people with learning difficulties in England.

Publisher: Healthcare Commission
ISBN 9781845621681
Published December 2007
Language: English

This is a national report following the Healthcare Commission’s audit of specialist inpatient healthcare services for people with learning difficulties in England, carried out in 2007.

 





A life like no other - Easy read summary A life like no other - Easy read summary
A national audit of specialist inpatient healthcare services for people with learning difficulties in England.

Publisher: Healthcare Commission
ISBN 9781845621704
Published December 2007
Language: English

This is an easy read summary of the national report following the Healthcare Commission’s audit of specialist inpatient healthcare services for people with learning difficulties in England, carried out in 2007.
 





Experiences from the 2007 national audit of specialist inpatient health services for people with learning difficulties Experiences from the 2007 national audit of specialist inpatient health services for people with learning difficulties
Learning difficulties audit DVD 2007

Publisher: Healthcare Commission
Language: English
Released Date : December 2007

This DVD accompanies the Healthcare Commission's report of its national audit of specialist inpatient healthcare services for people with learning difficulties in England. As well as presenting some of the audit findings, the DVD highlights examples of positive practice.


 





Investigation into outbreaks of Clostridium difficile at Maidstone and Tunbridge Wells NHS Trust Investigation into outbreaks of Clostridium difficile at Maidstone and Tunbridge Wells NHS Trust

Publisher: Healthcare Commission
ISBN 9781845621629
Published October 2007
Language: English

The Healthcare Commission carried out this investigation to look into outbreaks of Clostridium difficile (C. difficile) at Maidstone and Tunbridge Wells NHS Trust and to assess the care provided to patients with this infection. It also considered whether the trust’s systems and processes for the identification, prevention and control of infection were adequate.
 





Race equality scheme and action plan - November 2007 Race equality scheme and action plan - November 2007

Publisher: Healthcare Commission
ISBN 9781845621674
Published November 2007
Language: English

Revised race equality scheme and action plan. The Government has announced its intention to merge the
Healthcare Commission with the Commission for Social Care Inspection (CSCI) and the Mental Health Act Commission (MHAC) by spring 2009 to become part of a single regulator for health and adult social care services. The action plan therefore covers the period from November 2007 to spring 2009.

 





Caring for dignity Caring for dignity
A national report on dignity in care for older people while in hospital

Publisher: Healthcare Commission
ISBN 9781845621575
Published September 2007
Language: English

The Healthcare Commission decided to focus on ‘dignity’ as a key theme in the annual health check for 2006/2007 and to undertake a targeted inspection programme to assess the extent to which NHS trusts are meeting the standards relating to dignity in care for hospital inpatients.

This report highlights the key findings of the programme of assessment and inspection and sets out recommendations for action to improve the care and overall experience of older people in hospitals.
 





State of Healthcare 2007 - Summary State of Healthcare 2007 - Summary
Improvements and challenges in services in England and Wales.

Publisher: Healthcare Commission
ISBN 9781845621728
Published December 2007
Language: English

Summary of the fourth report into the state of healthcare in England and Wales. It sets out a summary of the main improvements in healthcare during 2006/2007.


 





Cyflwr Gofal Lechyd 2007 - Welsh Full Report Cyflwr Gofal Lechyd 2007 - Welsh Full Report
Gwelliannau a heriau mewn gwasanaethau yng Nghymru a Lloegr

Publisher: Healthcare Commission
ISBN 9781845621742
Published December 2007
Language: Welsh

Welsh version of the fourth report into the state of healthcare in England and Wales. It sets out the main improvements in healthcare during 2006/2007, and six key challenges for service providers.


 





Cyflwr Gofal Lechyd 2007 - Welsh Summary Cyflwr Gofal Lechyd 2007 - Welsh Summary
Gwelliannau a heriau mewn gwasanaethau yng Nghymru a Lloegr - Crynodeb

Publisher: Healthcare Commission
ISBN 9781845621759
Published December 2007
Language: Welsh

Welsh Summary of the fourth report into the state of healthcare in England and Wales. It sets out a summary of the main improvements in healthcare during 2006/2007.


 





Women's Experiences of Maternity Care in the NHS in England Women's Experiences of Maternity Care in the NHS in England

Publisher: Healthcare Commission
ISBN 9781845621667
Published November 2007
Language: English

During the summer of 2007, the Healthcare Commission carried out the first survey of maternity services within the national programme of surveys about the experiences of NHS patients. It describes women's experiences of maternity care and provides a detailed picture of the current quality of maternity services as well as identifying areas for improvement.

 





Adroddiad blynyddol 2006/2007 Adroddiad blynyddol 2006/2007

Publisher: Healthcare Commission
ISBN 9781845621483
Published 30th July 2007
Language: Welsh
 





Inpatients Inpatients
 





Healthcare associated infection: what else can the NHS do? Healthcare associated infection: what else can the NHS do?
Summary Report

Publisher: Healthcare Commission
ISBN 1845621568
Published July 2007
Language: English

The summary report provides the key themes. The main message is that there is no universal 'quick fix' for delivering good results on the prevention and control of infection: it requires relentless attention to the detail of accepted good practice for each patient throughout the period of their care.

Full Report is online only, at:

http://www.healthcarecommission.org.uk
 





The annual health check 2007/2008: assessing and rating the NHS The annual health check 2007/2008: assessing and rating the NHS

Publisher: Healthcare Commission
ISBN 1845621506
Published June 2007
Language: English

The annual health check in 2007/2008 will assess how well NHS trusts perform during the financial year from 1st April 2007 to 31st March 2008.

"The annual health check 2007/2008: assessing and rating the NHS" ,published on 21st June 2007, is the final design of the annual health check in 2007/2008, and sets out:

1)how we have responded to the consultation on our initial plans
2)the key changes between the 2006/2007 and 2007/2008 annual health check
3)how the annual health check focuses on the issues that are most important to patients
4)how the annual health check will be better tailored to different types of trust
 





Performing better? Performing better?

Publisher: Healthcare Commission
ISBN 9781845621490
Published June 2007
Language: English

Sexual health is an important part of physical and mental health. Good sexual health services are vital in inspiring public health and tackling health inequalities.
The review has found that tracking progress and recognising where improvements are needed in sexual health are difficult because of gaps in the data currently available.
As a result, services are limited in their ability to target groups at high risk, use data to plan and allocate resources where they are needed, or monitor effectively people's access to services and levels of sexual health
 





Getting results Getting results

Publisher: Healthacre Commission
ISBN: 1845621425
Published: March 2007
Language: English
 





Pushing the boundaries Pushing the boundaries

Publisher: Healthcare Commission
ISBN: 9781845621476
Published: July 2007
Language: English
 





No Voice No Choice - Full Report No Voice No Choice - Full Report

Publisher: Healthcare Commission
ISBN 9781845621520
Published: July 2007
Language: English

In 2005/2006, the Healthcare Commission and the Commission for Social Care Inspection (CSCI) conducted the first, national, joint review of adult specialist community mental health services.
This report uses this data to provide a national picture on the state of adult specialist community mental health services in England.
 





No Voice No Choice -Summary No Voice No Choice -Summary

Publisher: Healthcare Commission
ISBN 9781845621537
Published July 2007
Language: English

This national review of adult specialist community mental health services shows that, since the introduction of the National Service Framework for mental health, there has been a steady improvement in the range and quality of such services for those who need them and Local Implementation Teams (LITs) appear to be an effective vehicle for commissioning and delivering new models of community mental health. However, the pace of change and improvement has been variable, leaving some people with little or no access to care
and treatment.




 





Independent Sector Treatment Centres Independent Sector Treatment Centres

Publisher: Healthcare Commission
ISBN 9781845621513
Published: July 2007
Language: English
 





Better Safe than sorry Better Safe than sorry

Publisher: Healthcare Commission
Language: English

Unintentional injury is a leading cause of death and illness among children and causes more children to be admitted to hospital each year than any other reason.

Unintentional injury is a leading cause of death and illness among children aged 1_14 years, and causes more children to be admitted to hospital each year than any other reason.

It is a major concern for all those seeking to improve health and reduce
inequalities. Commitment to public health has gained momentum in recent years, particularly with the focus on promoting health, preventing ill_health, making long_term improvements to the health of the population and the need to control the rising costs of healthcare to the National Health Service (NHS).

This joint study by the Audit Commission and the Healthcare Commission examines the deployment of resources, arrangements for working in partnership and activities to prevent unintentional injury to children, especially the under fives.

All Healthcare Commission titles are available free except this one as it has been produced jointly with the Audit Commission however a free to download version is available here:

http://www.audit-commission.gov.uk/reports/NATIONAL-REPORT.asp?CategoryID=&ProdID=B0354AA7-E411-45f0-8227-B5FDA6EB35A1
 



Price:   £25.00



An improving picture? An improving picture?
Imaging services in acute and specialist trusts

Publisher: Healthcare Commission
ISBN: 1845621409
Published: December 2006
Language: English 





Investigation into cardiothoracic surgical services at the Oxford Radcliffe Hospitals NHS Trust Investigation into cardiothoracic surgical services at the Oxford Radcliffe Hospitals NHS Trust
March 2007

Publisher: Healthcare Commission
ISBN: 1845621379
Published: March 2007
Language: English
 





Regulatory fees for the independent healthcare sector in 2007/2008 Regulatory fees for the independent healthcare sector in 2007/2008
Have your say

Publisher: Healthcare Commission
ISBN: 1845621255
Published: December 2006
Language: English 





It's not just you who gets a check up -Leaflet It's not just you who gets a check up -Leaflet
 





Developing the annual health check in 2007/2008 Developing the annual health check in 2007/2008
Have your say

Publisher: Healthcare Commission
ISBN: 1845621395
Published: March 2007
Language: English 





Improving services for substance misuse Improving services for substance misuse
A joint review

Publisher: Healthcare Commission
ISBN: 1845621301
Published: December 2006
Language: English 





Improving services for children in hospital Improving services for children in hospital

Publisher: Healthcare Commission
ISBN: 1845621344
Published: February 2007
Language: English 





Cynllun corfforaethol 2004/2008 Cynllun corfforaethol 2004/2008

Publisher: Healthcare Commission
ISBN: N/A
Published: 2007
Language: Welsh 





Corporate plan 2004/2008 Corporate plan 2004/2008
Publisher: Healthcare Commission
ISBN: N/A
Published: 2007
Language: English 





Taking a closer look -  Endoscopy services in acute trusts Taking a closer look - Endoscopy services in acute trusts
Publisher: Healthcare Commission
ISBN: 1845621417
Published: March 2007
Language: English 





Spotlight on complaints Spotlight on complaints

Publisher: Healthcare Commission
ISBN: 1845621263
Published: 2007
Language: English 





Talking about medicines Talking about medicines
The management of medicines in trusts providing mental health services

Publisher: Healthcare Commission
ISBN: 184562128x
Published:
Language: English